I have been pleased with my new hearing aids. But mostly I have been impressed by the professionalism shown to me by Elizabeth Hopkins. She demonstrated everything in detail and made sure that I understood. I decided to go the professional route instead of the over-the-counter route. I don’t know anything about audiology, so I devotional trust the pros. I talked to several people serviced here, and I heard adjectives like great, knowledgeable, professional, and above all HONEST. They deserve all 5 stars.